Very few things wind me up - but I really cannot stand rudeness.
I got an email today from Flowers Direct. This is the first paragraph…
You have have been suspended from the Flowers Direct (mid:189) affiliate
programme. Please do not respond to this automated email, if you would like
to discover the precise reasons for the suspension please contact the
affiliate manager direct from your account.
Was there really any need for that? Why could they not have started the email with ‘Following a careful review we regret that we have taken the decision to…’ Short of putting swear words into the email Flowers Direct could not have been rude. Maybe their agency or maybe Affiliate Window wrote this - maybe it is just a ’standard’ email - but whatever, the result is the same.
I actual fact I don’t promote Flowers Direct and even if I did I don’t have enough traffic to create the tiniest blip on their sales - but that is not the point. I might want to promote a flowers merchant in the future and I might become a super-duper super affiliate!
At a push I can see why they might want to dump affiliates who do not promote them (although I am not totally sure that it can be that much of a pain to have 1 more record in their database) but I really cannot understand why they have to be so rude!
Rant over!
Damn those companies that are so efficient and have got their IT act together sufficiently well that they can report a sale the moment a buyer clicks the ‘confirm’ button! Do they realise the problems this causes to the concentration-challenged people of the world like me?
Every time I have a ‘what shall I do now’ moment I find myself (almost without realising it) logging on to my Affiliate Window account to see if a ‘pending commission’ has popped up or checking the number of clicks I have got on Adsense. And, surprise surprise, because I am new to this the answer is nearly always the same as last time I looked (approximately 45 minutes earlier).
Now - I don’t have the same problem of wasting time with checking Amazon sales as they only show the results up until the day before. I like that - I only look once a day - keeps my mind on the job in hand.
On reflection - this really is more my problem than Affiliate Window’s or Google Adsense’s - but I bet I am not alone.